Note to self
Go read Kevin’s evaluation of the Microtel $199 Walmart PC, later, when you have more time.
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I hate days like today, days where I get just about everything accomplished early, and it’s too late to really get into anything new, so I just sit and wait for it to be the weekend. I’m definitely feeling like the next 2 hours will be about the longest in my life! On the other…
Just saw this tonight and thought it might be a good thing to make note of and check out later. Fred Langa’s writeup of his favorite freeware tools and all of the discussion going on in the related discussion area, where it seems lots of folks are listing their own favorite freebies. Follow these topics:…
Just wanted to thank Kevin, Jevon, Lloyd and Andy for their thoughts concerning mail servers and what not. Lots of different options that are going to have to be explained to the powers that be. Of course that’s assuming I ever get a handle on all of the different options! Of course the more confusing…
So, there I was, settling in after the telephone debacle at work, popping open my copy of Amphetadesk in yet another attempt to get somewhat caught up on my tech news and tech blog reading, when the browser opened up with a bizarre error message about something HASH being outside the allowable array for use…
Everyone knows what the number one rule of the helpdesk is. Users lie. We all accept that as truth, we all have plenty of stories about catching users in a lie, and I think even our users find it completely acceptable to lie to the helpdesk. But why? What’s the point? Seriously, if we all…
I’ve had these sorts of conversations before, but in a smaller company, like everything else, it’s usually not as frequent an occurrence as it is now. Anyone who’s worked supporting users knows exactly the sort of conversation, and while we all appreciate the fact that the user is curious and wants to learn, we all…