We get mail

Steven, the person who originally wrote me about the Office vouchers for the launch event where they ran out happily wrote to let me know that his voucher is on the way, MS sent him the coupon code in his email. At the same time, Jim, who commented that he had the same experience, was able to reach the local MS office on the phone and he got squared away as well. Excellent!

In another email, Darryl sends this:

"I had office 2003 beta installed -- I do not have access to the installation
disks and because unintsall did not wotk I tried to remove the programs
manually so I could install Frontpage 2003. I've tried to get things out of
the registry but when I try to install I get a note that says
I must remove the beta version first - and the install dumps-do you know of
a file or reg key that I can delete to get on with my installation? Because
I can't install I can't come up with the product number for MS help.

Any ideas would be greatly appreciated"


So, any ideas? I had to admit to being stumped on this one at first glance, but I know smarter people than me visit here, so who's got some suggestions?
posted 9:02 AM | 0 comments | Links to this post

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