So I ordered some stuff on-line last Thursday morning. (Nope not telling you what it was or where I ordered it from, can’t give Angela any hints before Xmas!). I got an email confirmation that said it would ship in 2-3 days, and that I could always check the status of my order by following a link to their site. I clicked it, and sure enough, the status was “Will ship in 2-3 Days”.
Monday morning, I wondered to myself if it had shipped yet, so I clicked again, and it still said “Will ship in 2-3 Days”. OK, no biggie. It had only been 2 business days, and we’re not that close to Christmas yet, I’ll check later in the week.
Weds. morning: “Will Ship in 2-3 Days”
Weds. around lunch time: box arrives at my office with said order in it.
Weds afternoon: Site still says “Will Ship in 2-3 Days”
Why bother giving people the option to check the status if you don’t update it?
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