Kevin stumbled on one of the more frustrating “rookie mistakes” that we all make from time to time. Not documenting stuff! I’ve stumbled on this one myself a few times recently, mistakenly thinking that a problem was a one-time thing and not writing down, and sharing with the other tech support folks, exactly what I…
I was invited earlier this week to join the Friends in Tech network. It had been a group of podcasters, many of whom I’ve been a big fan of for a long time, but Kevin Devin asked Andy and I to join and contribute some written content to the FiT group weblog in order to…
Yes, I’ll be in Cleveland for the In The Trenches Geek dinner with Kevin next week. I got all the details at work finalized so that I could be off Thursday afternoon to drive up there, and also Friday because I couldn’t pass up the opportunity to take a photo tour of the Cuyahoga Valley…
Darn it, someone’s been keeping track of my helpdesk tickets and putting them on-line under the pseudonym The Chronicles of George. I need to find out who’s doing that! Seriously though, we had a good time laughing about this at work today, all under the guise of learning how NOT to enter information in the…