Darn it, someone’s been keeping track of my helpdesk tickets and putting them on-line under the pseudonym The Chronicles of George. I need to find out who’s doing that!
Seriously though, we had a good time laughing about this at work today, all under the guise of learning how NOT to enter information in the helpdesk software. 🙂
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I have to thank my wife for finding this site the other night when she was Googling for some Excel tutorials. It’s done by the Goodwill Community Foundation and it not only has tutorials on tech topics like Excel, Gmail, and Internet Safety, but they also cover a range of topics involved with job searching,…
An interesting, albeit anonymous, comment left on a previous post: In my Firm’s IT group (3 techs and 3 application support/trainers) we don’t have people dedicated to help desk – it’s part of everyone’s job. We all do other admin, setup, and development work which constantly change with the Firm’s needs. The model provides great…
 Pardon me while I talk shop for a few minutes, OK? 😉 I must say that one of the nice things about my new gig is being able to roll out a new legal technology certification. I’ve really enjoyed being able to spend time teaching folks and then actually certifying them recently! It’s nice to…
It isn’t quite after midnight yet, but this is a special little message for my wife’s birthday on Sunday. This particular picture is the essence of what I feel about Angela. It’s a picture taken in a beautiful place, on our honeymoon. It shows her being happy, looking classy while also being playful, and looking…