Darn it, someone’s been keeping track of my helpdesk tickets and putting them on-line under the pseudonym The Chronicles of George. I need to find out who’s doing that!
Seriously though, we had a good time laughing about this at work today, all under the guise of learning how NOT to enter information in the helpdesk software. 🙂
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Not too much time to say anything. Just grabbing a quick bit to eat for lunch before launching back into the fray. Have already done this month’s billing, been on and off the phone countless times with our ISP trying to pin down the exact cause of SMTP connection failures, had a number of Symantec…
There’s a new channel9 video covering some of the new security features and what the user experience is going to be like. By the way, I agree with what Scott says about it. It is going to be harder for casual end users, because they are going to be expected to think. I have been…
I went by the office where they moved the furniture around on Friday, and discovered that the PC is on the opposite wall from the Ethernet jack, and the Cat-5 cable is running across the middle of the office, about a foot off the floor. You have to step over it to get into the…
Thanks for the suggestions in the comments below, in reply let me say that, yes the host does support PHP and ASP, so I could, given enough time, figure out how to write a referrer script myself and have it display properly. (They don’t support MySQL, so I don’t tend to use PHP at all…
A funny thing happened the other day. I went back and read everything I wrote at the beginning of 2014. It made me laugh, because it was all about how the previous year had been dominated by big events, taking on a big new challenge at work, and spending 10 days on a European vacation,…
One of the things I’ve constantly mentioned to people about working in a small office is that it really gives you the opportunity to know your users, and tailor your message, so to speak, to their technical abilities. I’ve encouraged you all, to the best of your abilities, to try and understand what your users…
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