When AI Chat History Bites
What do your AI chats say about you? Would you want someone else reading them and drawing their own conclusions? Maybe take a look at how long you keep them.
What do your AI chats say about you? Would you want someone else reading them and drawing their own conclusions? Maybe take a look at how long you keep them.
There’s the obvious privacy issue with public AI tools, but people often overlook another reality: at work, someone likely has the same access to your AI interactions as they do to your email and Teams messages. As a company using AI, you’re also responsible for all that data. You must protect it, keep it private, and, if required, collect it in response to a lawsuit or investigation.
Are you prepared to do that?
Those of you in the eDiscovery arena might already be aware of this new public comment period for the EDRM version 2.0. I took a quick look at it, and the one thing I will say is that I agree that eDiscovery is part of the Information Governance strategy for every firm, so I was glad to see that model as the underlying thread.
It also helps, when thinking about AI, to bring it into the full IG scope rather than considering it only as an eDiscovery problem. Because it’s likely not that big of an eDiscovery problem, yet, but it’s absolutely an IG problem.
If you ask a group of legal professionals if they’ve seen deepfakes be an issue in court, and they all say no, is there no issue, or did they fall for the fakes?
This makes me wonder if eDiscovery productions shouldn’t be done using a solution like SharePoint, with permissions that allow the opposing side to read documents online but not download a copy. Thus, they would not have a copy to upload to a GenAI platform.
Technology, especially M365 technology, changes all the time. It’s vast and complicated, and things get broken when new versions are rolled out. When dealing with eDiscovery, security, privacy, etc., we have to stay on top of those changes to understand new features and ensure the old ones still work the same way.
Don’t assume the old ones will always work the same way. I can tell you from this and plenty of other experiences they often don’t.