Linked: Ongoing M365 Tenant Upgrades/Migrations
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Linked: Ongoing M365 Tenant Upgrades/Migrations

It’s not normal for us to be using a platform that works one way, then changes and works another way two weeks later, but that is absolutely the way the Agile development is going to happen. The decision to change will be pushed by the business case for making the change, eDiscovery will be a second thought, if a thought at all.

That means two things in my mind in addition to the things Greg lays out in his post below.

1. You have to test, test, test. Constantly. You have to stay on top of new features, old feature changes, undocumented changes, etc.

2. The legal industry as a whole is going to have to get a lot more comfortable with “good faith efforts” being a little more of a gray area as these changes get made. What we could collect easily before, may require a lot more time and effort today, or it may not be possible today because of a bug in a recent update.

It’s going to happen. Whether you want to talk about M365, Google, cloud document management, cloud review platforms, or even cloud backups. Things will happen beyond our ability to control them, and those things will impact eDiscovery. Are we going to be OK accepting that?

Linked: Attorneys’ Remote All-Nighters Are Fueling an E-Discovery Hiring Spree
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Linked: Attorneys’ Remote All-Nighters Are Fueling an E-Discovery Hiring Spree

But, should that mean that eDiscovery companies need to be on call to assist with anything beyond an emergency during those late hour sessions? I’m not sure what the answer is, but I know the expectation will definitely be that support is available, which creates a problem for vendors, notably they owe their employees some work-life balance as well. If I’m a project manager on this review, I shouldn’t be expected to be available for all of the variations of work schedules that will exist among a team of lawyers. Thankfully, this is something our industry has started to move away from, but truly moving away from it means hiring more staff to cover those odd hours.

In the absence of that staff being on board though, we are all risking massive turnover if we expect to have 24×7 coverage for these projects.

Is it worth it to set that expectation? Or should we consider something else?

Quick Thought – What Does Your Organization Celebrate?

Quick Thought – What Does Your Organization Celebrate?

Recently I was logged in to a webinar and one of the presenters starting talking about his company’s long history of going above and beyond. Things like driving all night with hardware in the trunk of their car, or the countless all-nighters people have pulled to write scripts or deal with ridiculous deadlines and tough…

Linked: New Research: Jargon Is a Sign of Insecurity, Not Smarts
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Linked: New Research: Jargon Is a Sign of Insecurity, Not Smarts

“The more worried people are about their status, the more buzzwords they use.” Man, the Legal Technology industry must be full of some of the most insecure people in the world, no? Personally, I think it is, and I think it’s mostly because truly understanding this stuff is hard, and understanding anything well enough to…

Interesting Series on eDiscovery Collections

Interesting Series on eDiscovery Collections

I spent some time reading through this series of posts on the Xact Data blog last night. While we would always take any post from a vendor about the dangerous of any organization collecting data instead of hiring an expert, for obvious reasons, (Including the one I work for) I do think they’ve provided plenty…