It’s all those little unknown things that make us anxious when traveling, and the more anxiety that is built into the process, the less we enjoy it, and the more exhausting it is. I think that is an important lesson for airlines, but it’s also an important lesson for many people in a variety of service industries. Needing a lawyer, working with an accountant, etc. have always been things that most of us aren’t used to navigating, so there’s anxiety involved. Now, simple things like getting a haircut have become more complicated, and involve a lot more anxiety. Employees are also navigating things that they are not used to, maybe working from home, or working onsite but having to navigate all of these new safety protocols, and dealing with customers who are also dealing with all of their own anxieties all day. … Read More
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I really like the ideas in this article, but obviously this is the one that is going to most resonate with many of us right now:
“Working remotely requires a heightened consciousness to make space for ourselves in and around work. We need to have careful conversations with our coworkers to ensure that our boundaries are understood and respected.”… Read More
I think we can all see a lot of workplaces in this intro, so these resources can be very useful in helping us understand how to not let the stress of work ruin our health: “Work-related stress can get the … Read More
Let me make a distinction here, between what the “right” thing to do for a social media company would be, and what they are within their rights to do. I am on record as saying I am for more free … Read More
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On Wednesday, as we watched the invasion of the Capitol building play out, my first thought had everything to do with how little police and national guard presence there was. The reason that was my first thought was because we have watched this rally, and the ensuing violence, be planned on right in front of our faces on social media for the last few weeks. All you had to do was pay even a little bit of attention, and it was clear that there was a significant number of people who weren’t there to simply protest, but were there fully expecting this to be the start of a civil war. It was obvious enough that I knew it, just from an occasional look at Twitter or TikTok. I didn’t even have to go to the dark corners of the web to find it.… Read More