The reason I wanted to focus on this is that it can also be very easy to underestimate how much time people are spending on their work when the work is being done remotely, or in a hybrid situation. Even in the legal or consulting worlds where many of us are billing our time, or at least tracking time worked on projects, it’s not telling you the whole story. There is a lot of time spent on miscellaneous tasks that are getting lost in whatever tool you’re using to track the amount of time worked.
It’s the 15 minutes I logged in to check my schedule before accepting a handful of meeting requests before heading to bed. The time spent clearing out the inbox over my first cup of coffee, or answering questions for a newer coworker, it’s all very likely to not show up in the “official” time because it happens, and then we forget about it.
Do you know how much time your people work without considering it time worth tracking? Do you know how much those little interruptions add to the overall stress levels?