Magic

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It’s easy to lose sight sometimes of how “magical” what we do in tech support can appear to the people we support. Over the last couple of days I’ve had the opportunity to work on a couple of problems for … Read More

FiT happenings

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Just a couple of notes about things going on at Friends in Tech. First, Douglas Welch, host of Career Opportunities, one of my favorite podcasts, got himself on local TV out in L.A. this week. You can download a clip of him … Read More

Has Dell started to engage?

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They seem to be at least trying to engage bloggers and participate in the conversations about their products that are going on. I got this email today: Good Morning Mike, I am writing in regards to your post https://www.mikemcbrideonline.com/2006/08/dell-recall.html. I am … Read More

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