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  • Help is for experts

    Interesting observation about using Help by Jensen Harris today: One of the most interesting epiphanies I’ve had over the last few years seems on the surface like a paradox: “help” in Office is mostly used by experts and enthusiasts. How can this be? I think my biased assumption was that experts know how to use…

  • Earning my dinner

    We’re down visiting the in-laws today and I’ve spent a few hours fixing their PC and cleaning it up some. They got caught with virus definitions that fell ever so slightly behind the speed of new malware showing up and wound up with a pretty nasty trojan that killed their Internet access, disabled their AV,…

  • One of those days

    I had hoped the short week due to Thanksgiving would be a relatively quiet one, but today definitely did not fit into that plan. One of our servers crashed early this morning, creating all kinds of havoc around the helpdesk, and the day pretty much went downhill from there. It was one of those days…

  • Speaking of pictures…

    It’s been a long week. I know I’ve been quiet around here, but besides being just a busy week, I’ve been distracted all week by the birth, and subsequent complications, of our new niece. I’m happy to say that she is progressing, and they anticipate her being able to go home in time for Thanksgiving….

  • Local photos

    A new gallery added to the photo section, this one a handful of my favorite pictures of my home Columbus, Ohio. Yeah it’s about time, I know. I’m sure this gallery will be growing over time, but for now, this is a good start.