Last week, we talked about how much people listen to outside IT people compared to internal people. Remember that? This morning we have exhibit #1: I got an email from one of my users. One of his business contacts had forwarded him an email about virus warnings that she had gotten from their IT Department….
Shannon made an interesting point in the comments on that last post about IT outsourcing: “What gets me more is that you have to have patience with your co-workers as they repeat the same mistakes again and again (like trying to send an email with a 15mb attachment). When you outsource this kinda stuff, people…
For something like the 5th straight year, our summer intern showed up today, with no advanced notice given anyone in the IT Department (me), again! For an even extra-added bonus, this year he showed up two days before our Annual Meeting, which, of course, means that all of our extra equipment, and some not so…
Tony writes, asking about how I got to be a one-man IT Department. Since many of you may be looking for the same type of position, here’s my answer to him: Actually I sorta got into this postion by accident. I used to work in accounting, but spent alot of my free time working with…
This article really says it all about virus alerts coming from email gateways. After blocking a flood of Mydoom e-mails, it spams users with alerts that create a general panic. That’s true even in small offices. You’ve got other email gateways sending back virus warnings in response to emails with spoofed “from” addresses as well…
Got this link from Josh: Making the most of your IT department He was right, I did get a kick out of it. Off the top of my head I’d say I’ve personally dealt with numbers 1,2,4,5,6,8,12,13,19,23,25,27,28,30,31,33,36,39,40 and slight variations on 7 and 26. It’s funny ’cause it’s true…