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  • Service

    Yesterday, between running around to meetings (I was out of the office attending meetings regarding other, personal, interests, bet you didn’t even notice?) I loaded up Trillian and ran into an error connecting to ICQ. Last night I did it again. I made a note to check the Trillian user forums and see if this…

  • When change is wrong

    Interesting column by Chad Dickerson discussing some of the same things we discussed around here in the last week or so. For example: “One lesson I relearned is that IT is not necessarily about being “right” or even offering the best solution. Quite often, IT is about providing a reliable and mostly invisible service to…

  • Pulling my hair out

    I spent just about all of my work day troubleshooting issues with a new PC I just setup last week and it’s driving me crazy! This is a new OEM of Windows XP Pro, updated to SP2, running Office 2000. There were two issues, both of which involved spooling processes and timeouts. One was sending…

  • Doing things backwards

    While I was at the Office 2003 launch event last week, I was trying to think about ways our office could leverage the technology, what we could do with it, what sort of infrastructure changes we would need to make, what sort of cost savings it might generate, etc. All the things that I’m sure…

  • Much ado about nothing..

    Much is being made, and said, about this news item. Seems that Google is going to start including press releases from corporations or lobbying groups in it’s Google News searches. My response? They always have been, indirectly. I work for an organization that puts out quite a few press releases during the course of the…

  • Working remotely

    I was working out of our new remote office today. Our CIO, along with some others, came up with the idea to try and make sure we have IT face-time with the folks in this office at least once a week for the first few months since it’s opening and this week it was my…

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