TechLinks (weekly)

From Dennis “Think about it with me now: Summer—even with cargo shorts on, you look like a blooming idiot with a Pocket PC, your cell phone, accessories, and a wallet bulging out of various places. In winter, though, that’s not an issue. Everyone gets bulged up with a great lump of fleece and wool (called…

It’s easy to lose sight sometimes of how “magical” what we do in tech support can appear to the people we support. Over the last couple of days I’ve had the opportunity to work on a couple of problems for our users that, well let’s just say that the solutions to these problems won’t come…