Wow, it’s 2008 already. Not that the new year coming was a surprise, Christmas was a week ago, so it’s not like we didn’t expect New Year’s to be right around the corner, you know? 🙂 On the other hand, I hardly felt like I ever got a grip on 2007. It was here, stuff…
RenewData is giving away a free copy of E-Discovery for Dummies. I ordered myself one, for a couple of reasons. First. because I can’t reallt get enough reading material on the subject t this early point in my Litigation Support career, but secondly, because I am curious if this will turn out to be a…
I got a question the other day about whether this blog helped me get my new job. It was an interesting question, because I hadn’t really thought about it. The job was an internal post, so the concept of someone finding my blog and using it to evaluate what I know about technology, obviously, wasn’t…
It’s funny that this was an idea that Douglas Welch pulled out of his Career Opportunities archives a few weeks ago. He talked specifically about the need to not just be a tech generalist, but to have some specialized skills that help you stand out in certain areas. Then new position I’m taking is really…
Steven Vore was kind enough to pass along this Computerworld article to me today titled The Help Desk: Often the First Step in a Successful IT Career Couldn’t agree more with that they had to say. There’s no doubt that you get exposed to all kinds of stuff, and definitely have to figure out how…
An interesting, albeit anonymous, comment left on a previous post: In my Firm’s IT group (3 techs and 3 application support/trainers) we don’t have people dedicated to help desk – it’s part of everyone’s job. We all do other admin, setup, and development work which constantly change with the Firm’s needs. The model provides great…