So, it’s been a couple of weeks since I decided to make a Feedburner Feed for my child abuse blog, as a way to compare and contrast this site, as well as get some understanding of the audience. Well, it proved what I had always thought about the two sites. They have completely different audiences!…
An interesting, albeit anonymous, comment left on a previous post: In my Firm’s IT group (3 techs and 3 application support/trainers) we don’t have people dedicated to help desk – it’s part of everyone’s job. We all do other admin, setup, and development work which constantly change with the Firm’s needs. The model provides great…
I was litening earlier to the latest In the Trenches, spefically to special guest Chuck Tomasi’s take on how to make yourself more valuable to your employer. He is in management now afterall so it’s a different perspective. I was struck by this idea of getting outside the technology and understanding the core business processes…
That is the upgrade to Movable Type 3.3 over at my Child Abuse blog. I just extracted the downloaded zip file and uploaded the files to the site, pointed my browser to the usual login page and it prompted me to run an upgrade script and away I was. I’m looking forward to seeing more…
I’m sure by now we’ve all heard the horror stories of working on a helpdesk, and after 7 plus months working on one I can totally see exactly where they’re coming from, and even have a few of my own. On the other hand, one thing that I get working on a helpdesk far more…
I noticed a post today by Rob Merrill (mostly because he linked to me in the post) on the Good Recruits blog titled Yes they are looking. I thought what he had to say tied in nicely with some of my own thoughts recently about the job I left behind. If you are currently the…