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    Kevin stumbled on one of the more frustrating “rookie mistakes” that we all make from time to time. Not documenting stuff! I’ve stumbled on this one myself a few times recently, mistakenly thinking that a problem was a one-time thing and not writing down, and sharing with the other tech support folks, exactly what I…

  • Over the weekend

    If you’re not looking at the link blog, I’d just thought I’d spend a minute and show you what you may have missed. Over the weekend, when I typically do not post here, and this morning I pointed a few interesting things that I wanted to spend more time looking at later. I thought regular…

  • And they’re off..

    The office is closing a couple of hours early today to give everyone a head start on their Thanksgiving holiday. (I’ve still got a couple of things to finish up, so I’m blogging this now, instead of right before we leave.) Since we’re driving down to West Virginia to see Angela’s parents today, the extra…

  • In other news:

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  • Speaking of..

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