I saw this ad for a job, and while it makes sense if you think about it, (heck I even applied for it!) it somehow just seems a little bizarre to think of working tech support at Colonial Williamsburg.
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Dave is complaining about Verizon. The “install” of the DSL service branded his browser, changed his homepage and changed all the email server settings. Yeah, Roadrunner’s “install” did the same thing, when all it really needed was the gateway IP and DNS servers. In fact, once I got my router pointed at the correct gateway,…
Interesting little article about dealing with end-users, full of stories about miscommunication between end-users and IT folks. I would have to agree with the conclusion: “Often, end users blame IT for network or computer problems, simply because they don’t know what goes on behind the scene and what causes problems. But sometimes, miscommunication on the…
Don’t you hate when you spend an inordinate amount of time trying to figure out why you can’t delete a file out of a directory only to discover that you forgot to give yourself permission to do that when you created the directory to begin with? A simple fix, yes, but it really makes you…
Reading some of this report about what Bill had to say about blogs, I’d have to say that this is exactly what I’m trying to get people here to understand, but it’s also what I think they’re afraid of! In a speech to an audience of chief executives, Mr Gates said the regularly updated journals,…