Going to be a busy one

Of course I knew today was going to be a day I hit the ground running when I got the call around 8 last night because one of our people was having a hard time with his laptop. The really sad thing is, it was my fault. I made a configuration change so that he could accomplish something yesterday and didn’t take the time to check out all of the consequences of that change. Everything was working fine until he took the laptop home last night and blam, he couldn’t get in.

I got him in last night over the phone so he could work on some things but I need to undo that change and get things setup the way they used to be for him.

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