I was talking just the other day with someone on Twitter about creating some sort of tracking RSS feed for the LegalTech conference Feb 2-4 in New York. Much like last year’s ILTA conference, since I won’t be there, I am going to try and use the resources available to me to track the online…
Tami Schiller was kind enough to present a few ideas in the comments to that last post, and I definitely agree with what she had to say. In fact, the survey results themselves show some growth in the areas of alternative learning, with more firms using webcasts, podcasts and other time-shifted training tools. That will…
I briefly mentioned the woeful numbers when it comes to actually measuring the technical skills of law firm staff when I posted the link to the 2008 ILTA User Support survey. Tonight, I’d like to dig into those thoughts a bit further. First, let’s look at the top answers of some of the relevant questions…
The survey results are out, and there’s a ton on information about how law firms are doing training and user support. I haven’t had time to do more than give it a cursory glance, but there’s definitely some interesting discussion points. Download a copy. Also, there’s a white paper available with some analysis of what…
This evening, I followed a link that Tom Mighell posted to Twitter, and discovered that Tom O’Connor had started a blog a few months ago! I had no idea. Tom is one of the leading speakers and experts on e-discovery so it was very exciting to see his name attached to a blog. Coincidentally, also…
Aaron asked a good question in the comments from last night’s post: Given the (low) cost of storage, is it worth the time/hassle of keeping track of 1GB vs. 15GB? I have no idea what typical volumes of data are for your organization, but as you noted, the client will end up paying more for…