I briefly mentioned the woeful numbers when it comes to actually measuring the technical skills of law firm staff when I posted the link to the 2008 ILTA User Support survey. Tonight, I’d like to dig into those thoughts a bit further. First, let’s look at the top answers of some of the relevant questions…
The survey results are out, and there’s a ton on information about how law firms are doing training and user support. I haven’t had time to do more than give it a cursory glance, but there’s definitely some interesting discussion points. Download a copy. Also, there’s a white paper available with some analysis of what…
This evening, I followed a link that Tom Mighell posted to Twitter, and discovered that Tom O’Connor had started a blog a few months ago! I had no idea. Tom is one of the leading speakers and experts on e-discovery so it was very exciting to see his name attached to a blog. Coincidentally, also…
Aaron asked a good question in the comments from last night’s post: Given the (low) cost of storage, is it worth the time/hassle of keeping track of 1GB vs. 15GB? I have no idea what typical volumes of data are for your organization, but as you noted, the client will end up paying more for…
Nicole Black’s new endeavor Legal Tweets is keeping track of a conversation about whether the billable hour is still feasible for law firms. It’s an interesting discussion, and I think it wouldn’t hurt for you to go check it out and follow the links to the different ideas. Now, I definitely think there are places…
Certainly, the fact that the event is being put on by the Georgetown Law school adds quite a bit of legitimacy to what you’re going to learn, but that $2750 price tag, in this legal industry economy? Wow. As much as I’d love to go to Georgetown and learn, or even get a couple of…