OK, pardon me, but I just wanted to do a little plug for the Friends in Tech blog, mostly because when asked about recovering a forgotten password from a protected PST file, I knew I had seen Kevin Devin talk about that before, and sure enough, there it is on the FiT blog. Turns out,…
I wonder if anyone else ever has this problem. You go onsite to do some tech support at a conference or other speaking engagement, they’ve been nice enough to let you know that they have the projector, screen and all that already, you just need to bring your laptop and plug in, but when you…
I hope not, but my not quite 3 year old HP laptop, with Windows XP on it, is having difficulties. It only boots correctly every other attempt, or sometimes the third attempt. Sometimes in the off attempts, it hangs on the HP boot screen, other times it goes all the way to the login screen,…
I’ve written about this a number of times in terms of working in tech support, but a conversation the other day reminded me why it’s important in every aspect of IT work. I was talking with Douglas Welch, in an interview for his podcast that’ll be released in Feb. sometime, and he asked about what…
I thought I had the bugs ironed out using Google Sync for the Blackberry but today was the last straw. While prepping for a meeting, I went to verify the location and discovered that, despite the fact that this event had existed, without problems, in all 3 places (Blackberry, Google Calendar and Outlook), for weeks,…
OK so maybe that sound issue my friend was having wasn’t exactly the JFK assassination, but it did all make sense tonight when I went back. I brought an old sound card I had laying around over to see if I could replace the one that was bad. It was only when I went to…