It’s easy to lose sight sometimes of how “magical” what we do in tech support can appear to the people we support. Over the last couple of days I’ve had the opportunity to work on a couple of problems for our users that, well let’s just say that the solutions to these problems won’t come…
Just a couple of notes about things going on at Friends in Tech. First, Douglas Welch, host of Career Opportunities, one of my favorite podcasts, got himself on local TV out in L.A. this week. You can download a clip of him explaining the technology behind podcasting here. Secondly, George Starcher has done a fine job of…
If you are still using IE6, or are supporting users who do, you want to take a look at this workaround posted at PC-Doctor that will protect them from the latest spyware exploit, at least until the next patch cycle. Or, you know, you could stay away from those naughty Russian sites. 🙂 tags: Exploit,…
That last post brings to mind an interesting idea in my mind. One that I’d like to get other’s input on because although I’ve only been at my job for a year or so, I’m beginning to understand that the common view of the IT Department had been in the past that we don’t always…
There just something completely frustrating about discovering that an Acrobat Reader plug-in is causing random problems with various PC’s around the office. Especially when your PC is one of the one’s having a problem. In my case, certain behaviors in Reader, like clicking a link to another PDF on-line, caused the program to crash. Others…
They seem to be at least trying to engage bloggers and participate in the conversations about their products that are going on. I got this email today: Good Morning Mike, I am writing in regards to your post http://www.mikemcbrideonline.com/2006/08/dell-recall.html. I am more than happy to answer any questions regarding your Dell affected battery(s). If you have…