Helpdesk

  • Tech chat

    Today was pretty insanely busy at work today, so this post has been “in the works” all day, at least in my head. I took part in the Tech Chat on Kevin’s podcast over the weekend, which was pretty fun. I guess Kevin will have some excerpts during some upcoming podcasts, and I understand there’s…

  • Busy, busy..

    Good grief. So many things needed tweaked or replaced or just fixed this week that I only really had time to put out fires up until today. Today, in between doing month-end database chores I’m trying to go back and document everything that happened earlier in the week in the helpdesk tracking DB, purchase some…

  • Why?

    I have a question. If you’re a tech recruiter, or know a tech recruiter can you help me out? I want to know, when you’re a tech recruiter, why do you contact people without even looking at their resume first, and why do you lie about the job you’re calling about? Seriously, last week I…

  • I have a question

    Re-reading that last entry brings to mind one of the big advantages to working in a smaller office. I can document and know everything that goes on my network. You give me an IP address and within a minute I can tell you who’s PC that is, what’s installed on it and what peripherals they…