In case you ever run into a laptop like the one I did today, where you had to reload applications, the Internet activation of Office 2003 failed and you couldn’t get the phone activation information to come up. From KB article 875452: SYMPTOMSThe Microsoft Office 2003 Activation Wizard disappears when you use the telephone option…
Something that I thought about today when I was talking to someone on the Friends in Tech forums. Their question was about being unable to see the Temporary Internet Files folder even after showing hidden folders. I’ve found that when I installed IE7, that, and the history folder are “protected operating system file and folders”,…
I was reminded today of a fifth reason people get burned out doing tech support. Unrealistic expectations. For example, when your users have a problem with technology that isn’t something you support, but which they still expect you to take care of for them. In some cases that can be personal tech like an iPod…
Like I didn’t have enough to do after spending 5-days almost entirely disconnected from the Internet, and having work projects pile up on me while we were gone, when I finally did connect my laptop to the Internet this morning, I was prompted about version 7.5 of Grisoft’s free anti-virus tool, and informed that the…
Part 1 is here. OK, so I did a little research, and found a few tools I thought my help me. I decided to tackle this one problem at a time. First, let’s get rid of that stupid desktop wallpaper. A quick trip to Display Properties then the Desktop tab, Customize Desktop and the Web…
AKA the great cleanup of 2006. I’ve always said that I wasn’t a good test subject to measure how effective any anti-trojan or spyware application is, so while I’ve kept a professional interest in the latest and greatest tools, I hadn’t been given a really good opportunity to try them out, until last week. A…