It’s one of the areas of working in IT, specifically on the helpdesk, that no one ever prepares you for. They don’t cover it in the tech magazines, they don’t talk about it on tech podcasts, and you don’t hear much about it when you’re training for your career, but at some point, you will…
This is the control room at the brand new WOSU@COSI, a hands-on learning TV and Radio studio. Last night, Angela and I were lucky enough to attend a preview gala, complete with a tour of the facilities, a few PBS and NPR celebs and part of the Ohio State marching band (aka TBDBITL). I was…
One of the things I absolutely love about my job, is that there’s always something new to learn, or to tinker with, in order to solve a problem. Today, it was audio. You see, a couple of days ago, I was charged with finding a solution for someone who wanted to record day-long meetings. It…
I was litening earlier to the latest In the Trenches, spefically to special guest Chuck Tomasi’s take on how to make yourself more valuable to your employer. He is in management now afterall so it’s a different perspective. I was struck by this idea of getting outside the technology and understanding the core business processes…
Darn it, someone’s been keeping track of my helpdesk tickets and putting them on-line under the pseudonym The Chronicles of George. I need to find out who’s doing that! Seriously though, we had a good time laughing about this at work today, all under the guise of learning how NOT to enter information in the…
It’s hard to believe, I know, but today marks the 10 month mark of working at the law firm instead of being the one man IT Department that I was before. It seems about as good a time as any to do a little reflecting on the plusses and minuses to working as part of…