We spent the weekend with Angela’s parents in Findlay. They’ve only recently moved up there, and this was the first time I’ve been up there with my laptop to use their nice wireless connection that my brother-in-law set-up for them. He’s a pro, so it’s secure. Of course, even if he hadn’t left the SSID…
I saw where Google released a “me too” calendar tool today. I only have one word for them, Intellisync. I keep my calendar in Outlook, so I have it off-line, the only on-line tool I use is Yahoo’s calendar so that my wife can see where I will be at any given time in the…
I’m sure by now we’ve all heard the horror stories of working on a helpdesk, and after 7 plus months working on one I can totally see exactly where they’re coming from, and even have a few of my own. On the other hand, one thing that I get working on a helpdesk far more…
Last week I was informed that I’ll be getting a new piece of hardware. Actually, I’ll be getting a second PC, because we’re going to be testing and then partially rolling out a new version of software, and since we will have to support users running both versions for awhile as the roll out moves…
I discovered another way to use OneNote today. I created a section titled “Registry Hacks” and named each page as a brief desription of what that key accomplishes. For example, I needed to find these today, so I Googled to find them, copied the text and added each as a new page in OneNote, so…
That was my comment when word finally came down this afternoon that our network folks were going to allow us poor helpdeskers to use the offer remote assistance feature of Windows XP. We use Remote Assistance quite frequently, obviously for our remote offices, but with folks who are in our building sometimes it was just…