This is true at Microsoft and it’s true at every other company that has made similar moves. I have no idea why anyone would think cutting jobs and forgoing raises would not have this kind of impact on employee morale, but I suspect there were a lot of C-Suite folks who did, or maybe they knew and just didn’t care.
After years of blogging and writing newsletters just to share things I’ve been learning, I’ve decided to dip my toes in the paid-newsletter world.
What do I think is so valuable that I would ask you to pay for it? For the last few years, I’ve been working and diving deep into the Microsoft 365 platform, from the perspective of an eDiscovery professional.
If Teams bundled with Office is anti-competitive, what other tools available in M365 could likewise be considered anti-competitive?
We await the results of the EU investigation.
This makes sense. How often do your coworkers send you something in a Teams chat and you simply click on it? Have you considered the possibility that it wasn’t actually your coworker but someone who was able to gain access to their account?
Truthfully though, I think this story shows a couple of really important points.
Recognize that mistakes happen
The importance of two-factor identification
The importance of taking action as soon as you realize the mistake
The importance of getting the technical folks involved immediately instead of hiding it
It’s not normal for us to be using a platform that works one way, then changes and works another way two weeks later, but that is absolutely the way the Agile development is going to happen. The decision to change will be pushed by the business case for making the change, eDiscovery will be a second thought, if a thought at all.
That means two things in my mind in addition to the things Greg lays out in his post below.
1. You have to test, test, test. Constantly. You have to stay on top of new features, old feature changes, undocumented changes, etc.
2. The legal industry as a whole is going to have to get a lot more comfortable with “good faith efforts” being a little more of a gray area as these changes get made. What we could collect easily before, may require a lot more time and effort today, or it may not be possible today because of a bug in a recent update.
It’s going to happen. Whether you want to talk about M365, Google, cloud document management, cloud review platforms, or even cloud backups. Things will happen beyond our ability to control them, and those things will impact eDiscovery. Are we going to be OK accepting that?