I had just started to see some mentions of the American Bar Association’s TechShow 2008 in Chicago in March this week, and on Thursday I found out that I was being sent there myself, which is pretty cool. I didn’t know how cool until I came across a partial listing of bloggers who will be…
I haven’t worked in the legal industry for very long, but I am familiar with the ethical practice of not double billing your time. For example, if you are typing an email to one client, while one the phone with another, you can’t bill them both for that time. Naturally, that’s to encourage you to…
OK, pardon me, but I just wanted to do a little plug for the Friends in Tech blog, mostly because when asked about recovering a forgotten password from a protected PST file, I knew I had seen Kevin Devin talk about that before, and sure enough, there it is on the FiT blog. Turns out,…
I wonder if anyone else ever has this problem. You go onsite to do some tech support at a conference or other speaking engagement, they’ve been nice enough to let you know that they have the projector, screen and all that already, you just need to bring your laptop and plug in, but when you…
I hope not, but my not quite 3 year old HP laptop, with Windows XP on it, is having difficulties. It only boots correctly every other attempt, or sometimes the third attempt. Sometimes in the off attempts, it hangs on the HP boot screen, other times it goes all the way to the login screen,…
I’ve written about this a number of times in terms of working in tech support, but a conversation the other day reminded me why it’s important in every aspect of IT work. I was talking with Douglas Welch, in an interview for his podcast that’ll be released in Feb. sometime, and he asked about what…