I was listening to the latest In The Trenches earlier today, and found myself nodding my head in agreement when Kevin was talking about knowing someone’s being let go and having to disable accounts as it’s happening. It is easily one of the worst parts of the job. It’s a sickening feeling knowing someone’s going…
Ian Landsman gave me a head’s up this afternoon to a new site he’s created, helpdesktalk.com. In his words: HelpDeskTalk.com is a new site dedicated to the help desk community. I created this site because there’s simply a lack of help desk focused forums available. The best we currently have are IT forums that will…
I just listened to this interview Phil Gerbyshak gave to some students. It’s a good 45 minutes talking about working in IT, the current status of technology, and where it’s headed. He covered a whole bunch of stuff, in fact after listening to it, the first thing I thought was that I need a second…
So, if there’s science behind the idea that angry/negative people can be bad for your brain, does working on a helpdesk constitute a mental health risk? 😉 I’m kidding, but there is something rather serious to think about. If you can’t learn to not take things personally and let things roll off your back so…
I’m seeing lots of interesting thoughts coming from the Blogs essential to a good career article today. The post over at Scoble’s has further links to investigate. (Be sure to check the comments too) I don’t know what role, if any, this site played in getting my current job. I had it listed on my…
We spent the weekend with Angela’s parents in Findlay. They’ve only recently moved up there, and this was the first time I’ve been up there with my laptop to use their nice wireless connection that my brother-in-law set-up for them. He’s a pro, so it’s secure. Of course, even if he hadn’t left the SSID…