• Funny holiday story

    So where I work, we allow attorneys to work from home on a pretty regular basis, we’ll even go ahead and set-up their machines for them to use a VPN connection to our network, and Remote Desktop to work directly from their office machine. We also require that they have a firewall installed if they…

  • Firefox 1.5

    Silly me, I saw all the news about Firefox version 1.5 being out and went to check it out before I stopped to think about how many extensions wouldn’t work yet. So I’ve spent far too much time trying to track down updates to extensions that the updater within Firefox couldn’t find yet, and then…

  • Help is for experts

    Interesting observation about using Help by Jensen Harris today: One of the most interesting epiphanies I’ve had over the last few years seems on the surface like a paradox: “help” in Office is mostly used by experts and enthusiasts. How can this be? I think my biased assumption was that experts know how to use…

  • Earning my dinner

    We’re down visiting the in-laws today and I’ve spent a few hours fixing their PC and cleaning it up some. They got caught with virus definitions that fell ever so slightly behind the speed of new malware showing up and wound up with a pretty nasty trojan that killed their Internet access, disabled their AV,…

  • One of those days

    I had hoped the short week due to Thanksgiving would be a relatively quiet one, but today definitely did not fit into that plan. One of our servers crashed early this morning, creating all kinds of havoc around the helpdesk, and the day pretty much went downhill from there. It was one of those days…