One of the things I’ve constantly mentioned to people about working in a small office is that it really gives you the opportunity to know your users, and tailor your message, so to speak, to their technical abilities. I’ve encouraged you all, to the best of your abilities, to try and understand what your users…

Kevin was kind enough to post another update to David’s blog about his health. Included in this is David’s Skype ID so we can leave him voice mail messages wishing him well. Given all he’s going through I’m sure he’d enjoy knowing that we’re thinking about him, so if you have Skype, give him a…

It’s been released, and I think Marc Orchant over at the office weblog hits the nail right on the head when it comes to non-techie home users. (think your mom, or grandparents)Firefox is not going to be the market leader as long as installing an update is this complicated! Those types of end-users are going…

I don’t know if I’ve mentioned this before, but one of the big downsides to being in a small office like this is that, instead of having a server room, my office serves as home to both my powerful PC, and the main file server. In fact, there’s enough equipment in here that, combined with…

Not only is my wife planning a secret getaway for us, but today she took time from her busy work day to bring me home some cold/cough medicine and make me lunch. I love her… And yeah, that’s why the site has been relatively quiet, I haven’t even left he house since Friday when I…