So, if there’s science behind the idea that angry/negative people can be bad for your brain, does working on a helpdesk constitute a mental health risk? 😉 I’m kidding, but there is something rather serious to think about. If you can’t learn to not take things personally and let things roll off your back so…
I’m sure by now we’ve all heard the horror stories of working on a helpdesk, and after 7 plus months working on one I can totally see exactly where they’re coming from, and even have a few of my own. On the other hand, one thing that I get working on a helpdesk far more…
Last week I was informed that I’ll be getting a new piece of hardware. Actually, I’ll be getting a second PC, because we’re going to be testing and then partially rolling out a new version of software, and since we will have to support users running both versions for awhile as the roll out moves…
I read Ed Bott’s article, Microsoft’s most misunderstood application and found myself nodding in agreement with a lot of what Ed had to say. It is rather sad that MS will only be bundling OneNote in the Home and Student Edition of Office 2007, I think giving folks the appearance that OneNote is a “student”…
Granted, I’ve been busy and not paying attention to blogs with all that much detail of late, so I almost missed this post over at Scoble’s, but this part jumped out at me after the discussion from last month. One thing I’ve enjoyed recently is just reading feeds and staying away from the Memetrackers (although,…
That was what I thought when I saw this post about McAfee’s screw up with the definition files they released Friday morning. It’s completely unacceptable that those def files got released to the public, and that for five hours, the folks who were doing everything we tell them to do in terms of keeping udated,…