I wrote earlier about a grand experiment with Open Office that I’ve been trying. Today, the experiment kicked in to full gear with the arrival of our two laptops. After setting up one of them, including an install of Open Office 2.3, I only had a chance to open a couple of files and see…
You may recall a while back I talked about G.ho.st the online Virtual Machine project. I haven’t gone back to look at it again in some time, but I got an email from them today, and given the new features, I may have to take a look very soon: As part of our continuous efforts…
Neville Hobson posted something interesting over the weekend, and Shel Holtz added some further thoughts to the discussion today, about the number of companies who have simply blocked access to Facebook and other social networking sites. I think they cover some of the objections to this pretty clearly, but I want to focus on a…
Regarding my previous question from the weekend about where you draw the line between keeping up a good relationship with your users and letting them walk all over you with non-work technology issues, I would mostly err on the side of letting them walk over you. There’s definitely a line that needs to be drawn…
In all your experience supporting users, which is the most mis-used application, Powerpoint, or Excel? Leave your comments below. I used to think it was Powerpoint, but then I saw this Excel workbook, multiple sheets with somewhere in the area of 120 columns on each tracking various financial data going back 19 years, with no…
I tell you, working for a larger organization, supporting 10 times the number of users I used to support and supporting a wider variety of tools, sure keeps you on your toes. This week I spent time battling a spyware infection, troubleshooting Word macros, Excel formulas, PowerPoint graphics, Outlook options, printer connections, and Acrobat Reader…