Accounting software sucks…

Remember that hard drive I had to replace? Remember this PC belonged to my boss who does all the accounting for the organization, and that she was going to set that stuff up herself? Three days later, she still can’t print checks. No wait, let me clarify, three days, a call to Peachtree support at 6 dollars per minute only to find out that the old printer she had been using is really incompatible with the version of Peachtree she’d been using and they don’t have any idea who told her how to force them to work together three years ago or what the directions for doing so are, a decision to go ahead and upgrade the printer since it was old, and having problems anyway, a couple of hours of both of us running through every setting on the new printer and in Peachtree, and a couple of more hours on the phone with Epson’s support, and she still can’t print checks.

To top off all the frustration, one of those checks she can’t print is my Gnomedex expense reimbursement!

As an aside, for 6 dollars a minute, I almost expected to have a throaty, breathless support operator, wouldn’t you? *L*

Similar Posts

  • Time Management

    I was listening to this weekend’s Tech Chat about Time Management the other day, and thinking about how what those guys were talking about applied to what I’m doing. Things here in my small, small office are a bit different, for a number of reasons. Some of the systems that they were talking about makes…

  • Office Updates

    Microsoft has released SP1 for the Office 2003 Suite, OneNote, Visio, etc. Guess I’ll be over at the Office Update site for a bit this morning. More later… Update: Installed SP1 for Office 2003 and OneNote. Everything seems to still be working. My OneNote notebook has a new tab called “Helpful Tips” that has, well…

  • In the Trenches hits the big time..

    Kevin’s little podcast gets a nice mention in the big Wired News article about podcasting that’s making all the rounds. More nice comments about In The Trenches from Doc Searls and Dave Slusher too. Good job Kevin! You deserve all this attention for putting together a great resource, I consider myself lucky to have been…

  • Grrrr

    Perfect way to start a Monday: Being introduced to the new employee that no one bothered to tell you about, and having to explain to her that she doesn’t even have a computer to use yet because no one told you she was starting. Oh joy! Follow these topics: Uncategorized

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)