Outsmarting the Helpdesk

posted in: HelpDesk 2 |
Reading Time: 2 minutes

When I read this story about someone outsmarting the help desk at their work, well, you all know I couldn’t help but have something to say about it. Go ahead and read the story, I’ll wait….. This story bothered me … Read More

Frozen Expedition

posted in: Photography 1 |
Reading Time: 1 minute

I was thinking the other day as I drove past the frozen Scioto River downtown that I should go out and get some photos of it before it got warm enough to not be frozen. It has been more than … Read More

Bad IT Day

posted in: HelpDesk 0 |
Reading Time: 2 minutes

What’s a bad IT day? How about a day where you have more servers being wonky than you have server admins available to deal with them? We had that one afternoon this week. A voice mail server off-line, a Blackberry … Read More

Don’t insult your users

posted in: HelpDesk 1 |
Reading Time: 1 minute

The title of this post by Sherman Deforest got my attention right away, No One Needs To Feel Put Down By A Hired Expert. Obviously, no one needs to feel put down by their help desk either. 🙂 Here’s my … Read More

Gridlock

posted in: Personal 0 |
Reading Time: 1 minute

Nothing like some serious snow to completely cripple the city of Columbus, and there’s nothing like having my 4 mile commute take an hour and 45 minutes! Woot! Yes, on a normal day I spend almost as much time walking … Read More

Vista and Outlook

posted in: Tech 0 |
Reading Time: 1 minute

Running out to get your copy of Vista and plan on using an older version of Outlook? If it’s not 2003 or 2007, think again. Tags: Vista, Outlook, Outlook-Tips Tags: Outlook

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