DST worse that Y2K?

posted in: Tech 0 |
Reading Time: 1 minute

According to eWeek, there’s an argument to be made that it is: That’s because IT shops have had less notice in dealing with the time change than they did for Y2K, and because the issue doesn’t have visibility at the … Read More

At least we hope so

posted in: HelpDesk 0 |
Reading Time: 1 minute

Steven Vore was kind enough to pass along this Computerworld article to me today titled The Help Desk: Often the First Step in a Successful IT Career Couldn’t agree more with that they had to say. There’s no doubt that … Read More

It’s a YouTube world

posted in: Tech 1 |
Reading Time: 1 minute

I’ve had an idea lately that pretty much anything that happens outside of your own home is pretty much open to having been captured by someone on a camera phone, either in still or video. Never was the idea that … Read More

Why did they do that?

posted in: Microsoft, Tech 0 |
Reading Time: 1 minute

Something that I thought about today when I was talking to someone on the Friends in Tech forums. Their question was about being unable to see the Temporary Internet Files folder even after showing hidden folders. I’ve found that when … Read More

Brilliant stuff

posted in: HelpDesk 0 |
Reading Time: 1 minute

Yes, it’s another post by Ziggi over at Help Desk Talk. This one about the help desk solution puzzle. This is exactly what I’m talking about when I talk about working in tech support being about so much more than … Read More

Contact sub-folders

posted in: Tech 0 |
Reading Time: 2 minutes

Let’s make a rule. If you use a mobile device that doesn’t support sub-folders in the address book, don’t bother having sub-folders in your Outlook contacts, ok? Of course in our office it’s not completely the user’s fault. Some years … Read More

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