Steven Vore was kind enough to pass along this Computerworld article to me today titled The Help Desk: Often the First Step in a Successful IT Career
Couldn’t agree more with that they had to say. There’s no doubt that you get exposed to all kinds of stuff, and definitely have to figure out how it all works to be good at this.
Thanks for passing it on Steven!
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Failure to Communicate
This is a bit of a follow up to a post a few days ago...