Steven Vore was kind enough to pass along this Computerworld article to me today titled The Help Desk: Often the First Step in a Successful IT Career
Couldn’t agree more with that they had to say. There’s no doubt that you get exposed to all kinds of stuff, and definitely have to figure out how it all works to be good at this.
Thanks for passing it on Steven!
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The session was right after lunch, and was sparsely attended, to say the least, but I think it went pretty well. At least a couple of folks seemed to get something out of it, so there’s that. I wanted to share a little bit of the idea for my section of the discussion. I drew…
The latest edition of In The Treches has a few minutes of discussion between Kevin and your’s truly about working at the helpdesk and my own experiences working in the field. Go give it a listen, especially if you’ve never listened to Kevin and George before. They do an excellent podcast! Tags: InTheTrenches Follow these…
This article places this question in the mid-level, but there’a a similar question they want you to ask during the entry-level phase, that I think is very similar: Is your career giving you enough money, time and flexibility to do the things in your life that are more important than working? The entry level version…
Always interesting to come across something from a therapy blog, and see how clearly it plays out in a professional environment. Cognitive Distortions exist everywhere, but they can really hurt you in your career. Take a look at some of the things listed in here and think about how you may be blinded by your…
OK so it’s a simple concept to most of you guys, but obviously, our various users don’t quite grasp this, and I’m wondering what the best way to explain it is. Here’s the scenario: User needs data copied to a laptop from the network so he can work on it offline from some other location…