How much is too much?

I’ve always been of the belief that whenever you’re dealing with end users, the more information you could give them and the more ways they could access knowledge, the better. A couple of things recently have me questioning that theory. One was this whole DST mess. If there was one constant in all the things…

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OLK

You know what I really love about Office 2007? Microsoft finally got wise to the number of people who make changes to email attachments and lose them. We don’t use Office 2007 at work, and I can’t tell you how many times we get phone calls at the helpdesk because someone opened a Word document…

Feedburner Stuff

So, it’s been a couple of weeks since I decided to make a Feedburner Feed for my child abuse blog, as a way to compare and contrast this site, as well as get some understanding of the audience. Well, it proved what I had always thought about the two sites. They have completely different audiences!…

Never fails

Yes, you say something nice about a service, lots of other people start talking about it, and they start having problems. As useful as I think Twitter can be, currently the Gtalk IM function is completely unreliable, which means using my blackberry to send updates and get notifications doesn’t really work. I have to be…