I can’t take credit for this, but this afternoon I got the following email from our Helpdesk Manager:
1. Before you go to a desk, send the attached file with instructions for the user not to open it until a helpdesk technician is at their desk.
2. Go to the user’s desk, put your hands on your hips and tell the user to open the attached file.
I couldn’t help but laugh, and promise to put it online.
I got my copy of Todd Cochrane’s Podcasting, the Do-It-Yourself Guide in the mail yesterday. In addition, my wife’s early Xmas gift for me, a backpack case for my laptop was in the mail as well. I’m looking forward to reading Todd’s book, and I’m looking forward to having a lightweight way to carry my…
I know, I’ve written before about depression, and the risks associated with being in a high-demand, always connected, career like IT. Last week, I spotted another article on this topic that I thought really had some good advice on how to deal with the demands on our profession, yet still keep from falling into depression….
After seeing this post at USA Today about retro commercials on YouTube, and following all the comments and checking out the commercials, I can only come to one conclusion. I need to spend more time hanging around YouTube. Yeah, I totally grew up seeing that Mount Airy Lodge commercial all the time too, it’s awesome!…
I found this post over at the Manager Tools this morning about the practice of sending thank you notes dying and I had to say I was interested. I have to admit something. Before I met Angela, I never wrote thank you notes. Not for birthday gifts, or at Christmas, or for anything really. In…
See a sample before subscribing here