Hand holding a phone screen with AI apps next to a coffee cup on a table.

Quick Thought – Prompting is Written Communication

I’ve heard, read, and said that we should think of prompting a Generative AI tool like giving instructions to an entry-level employee. Be specific, lay out your expectations clearly, and provide context.

That sounds great, and, in my opinion, it usually works out well.

Recently, though, I had a thought. How many times have I gotten instructions from a senior person that were the opposite of that description? Additionally, I’ve worked in the legal industry for a considerable time, but I have received such vague requests from a wide range of professionals throughout my career. I’m not picking on lawyers.

The thought I had was simple. If you are not good at communicating instructions and expectations to your team, there’s a good chance you’re not very good at getting what you need from Gen AI tools.

Perhaps this is another compelling reason to provide management and communication training to all employees, as we’ll soon be managing our AI tools. Knowing how to communicate clearly would make a massive difference in creating that “relationship” at work.

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