I’ve been catching up with my podcast backlog over the last couple of days, and that includes the latest series on Career Tools on dealing with the angry and demeaning boss. One of the interesting things that struck me was how much the current state of the economy, especially in the legal sector, seems to…
Courtesy of Tom O’Connor, who picks up the discussion about lawyers needing to get some tech skills in order to understand how to effectively deal with e-discovery: Sharpen up those pencils kids ?. it?s time to go back to school. Or fire those luddites and hire people who will. It’s true, when your client needs…
Tami Schiller was kind enough to present a few ideas in the comments to that last post, and I definitely agree with what she had to say. In fact, the survey results themselves show some growth in the areas of alternative learning, with more firms using webcasts, podcasts and other time-shifted training tools. That will…
I briefly mentioned the woeful numbers when it comes to actually measuring the technical skills of law firm staff when I posted the link to the 2008 ILTA User Support survey. Tonight, I’d like to dig into those thoughts a bit further. First, let’s look at the top answers of some of the relevant questions…
The survey results are out, and there’s a ton on information about how law firms are doing training and user support. I haven’t had time to do more than give it a cursory glance, but there’s definitely some interesting discussion points. Download a copy. Also, there’s a white paper available with some analysis of what…
Aaron asked a good question in the comments from last night’s post: Given the (low) cost of storage, is it worth the time/hassle of keeping track of 1GB vs. 15GB? I have no idea what typical volumes of data are for your organization, but as you noted, the client will end up paying more for…