Training or Multitasking?

Students, you have a problem. I see it frequently, and when in online classes, I can tell when it’s happening, and it almost always happens. The problem is that you are trying to pay attention to your training, but you’re also trying to get work done. You are being sent to this training class because…

Why as Opposed to How
|

Why as Opposed to How

After taking a read of this post, Start with the Why, and the linked Ted presentation, I’ve been thinking about software trainers and how much we could learn from this. It’s easy, when teaching people how to use software, to focus on how to get things done. Obviously, those details are somewhat important, you buy…

|

Listen to Your Trainer

OK, granted, I am a trainer by profession, and when I see something like Seth Godin’s piece about listening better, I want to scream “Amen!”. Let’s take a sample: The hardest step in better listening is the first one: do it on purpose. Make the effort to actually be good at it. Don’t worry so…