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The Struggle For Brevity

This recent NPR story on the brevity of the Gettysburg Address, Lincoln’s 272 Words, a Model of Brevity for Modern Times got me thinking a bit about training. I’ve often compared training to public speaking and the importance of having those skills, and this is definitely one of those skills. As Pascal said well back…

Training or Multitasking?

Students, you have a problem. I see it frequently, and when in online classes, I can tell when it’s happening, and it almost always happens. The problem is that you are trying to pay attention to your training, but you’re also trying to get work done. You are being sent to this training class because…

Why as Opposed to How
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Why as Opposed to How

After taking a read of this post, Start with the Why, and the linked Ted presentation, I’ve been thinking about software trainers and how much we could learn from this. It’s easy, when teaching people how to use software, to focus on how to get things done. Obviously, those details are somewhat important, you buy…