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Can We Train a Change of Behavior?

Last week I mentioned reading Freakonomics, specifically about how difficult it is to educate people to the point where they change their behavior. As a trainer, and IT guy, I cant help but wonder what kinds of things we assume are “training issues”, when in fact all the training in the world won’t change things. Think,…

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#NBCFail

I’ve been watching the online reaction to NBC’s decision to show much of the Olympics on tape delay, so they can maximize the number of viewers during prime time, and I’ve found it to be quite instructive. I’m seeing two very conflicting realities. On one hand, the very large number of Americans who seem quite…

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Conducting Webinars

In my new position, I do online training quite frequently. It’s weird. It’s challenging to try and adapt your speech with no visual clues from your audience. It’s entirely possible no one is paying any attention to yo as you talk and get no response, or it’s possible they are following along and hanging on…