Seth Godin’s advice here makes a lot of sense. Could we make it work in the eDiscovery field? If you work in a field where things need to be delivered by date certain, with zero defects, with high consequences if you make a mistake—then you need to charge a premium for exposing yourself to emergencies….
As always, it was a long week, and there are many things to think about. I went back through my own Twitter timeline for what I had to say live about the ILTA conference last week, and I’m struck by the number of risk factors at play for law firms, obviously, but by a couple…
Nodding in agreement – “All too often this is exactly how eDiscovery gets off track. There’s a phone call between the parties that outlines general expectations – or no phone call at all. Maybe the parties agree to a general stipulation, or just agree to not talk about it. Later, usually a lot later, the…
Imagine this. You’re sitting in a session focused on information governance and retention, and you start out talking about old school reasons to have a proper IG, and them delve into some of the more recent reasons, things like client audits, security risks, etc. and they begin talking about the GDPR. You think to yourself,…
There’s a lot of good stuff in here for managers, and CEOs and anyone who has people who work for them, but I wanted to highlight this one: 2. Really have your employees’ backs. With mental health issues so common, it’s not a matter of if your employees will ever need support, it’s a matter…
Yesterday, I wrote about the risks facing law firms from all around that came to mind as I sat through some of the sessions. Tuesday morning, I listened to Keith Lockhart from AccessData talk about responding to data breaches, and then watched 15-year old Marcus Weinberger do some basic hacking. Oh yeah, there’s also that…