I’ve got my eyes on this: Microsoft is reportedly working on a major UI improvement for its Teams services. The change is supposed to finally merge its text chats and channels into one location in the future. In all the years of being waist-deep in the Teams universe, one common thread for getting users to…
The question is, can the large tech companies come up with a clear explanation of where AI is going that will convince shareholders that there is long-term value? So far, I don’t think they have, and I say that as someone who generally likes some of the AI tools out there. I think they are reasonably helpful around the edges of my work. They cut time out of my research efforts and helped me with writing. They haven’t changed the world, and it’s not clear that they can do that in their present form. Without that, what are the billions in investment and all the electricity usage for?
Big tech will need a better answer to that question than it has, or investors will walk away even more than they did last week.
There’s a reason this is happening in Europe, and I have no doubt you’d find the same thing in the US. Our Employee Assistance programs try to help the individual when it’s the system that is the problem. You can’t solve the problem if you don’t identify it.
Maybe those easy-to-spot ones are lulling us into a sense of overconfidence. What will we do when something is done with more effort and better quality? Heck, enough folks are being fooled by the poor ones because they display something they want to believe. None of us should assume we’d always know.
I am honored to have been asked, and I had a lot of fun chatting with Doug Austin and Tom O’Connor from the eDiscovery Channel about Teams, M365, and eDiscovery and trying to make sense of it all. Check it out below, and if you want to stay in touch on the topic, consider subscribing…
I’ve mentioned before that in some of the worst of my mental health struggles, I had a manager who helped me manage the process and was incredibly supportive of me doing what I needed to do, and I later had a manager who made the entire thing awkward and unbearable for me. This was at the same company. Nothing about the rules or the program changed, but my manager did. That made all the difference between me staying and being productive and walking out the door.