• Bad Service Will Cost You

    My good friend, Kevin Donahue, who works in the hotel sales industry, posted a story today that talked about how much bad service costs a hotel versus all the other things guest might complain about. But there is one problem – over and above all others – that causes not only dissatisfaction, but a complete…

  • This Week’s Links (weekly)

    No Expert Testimony, No Motion to Compel tags: LitSupport MM Georgetown Part Two: New Rules Are Coming! tags: LitSupport MM Spotlighting the Top Electronic Discovery Cases from 2012 tags: LitSupport MM EDRM Publishes CARRM Framework tags: LitSupport MM Legal Technology Observer Showdown – with Audio link tags: MM LitSupport Litigation 101 for eDiscovery Tech Professionals:…

  • Your Top Talent Will Leave

    I read, with great interest, a Forbes article this week titled 10 Reasons Your Top Talent Will Leave You My interest laid not so much in the ten reasons, though if you are in management, the list holds quite a bit of truth about what motivates your top performers, and you should definitely check those…

  • This Week’s Links (weekly)

    What’s so great about Google+ Communities? – Computerworld tags: SocNetPres MM Day One Recap from Georgetown’s Advanced E-Discovery Institute tags: LitSupport MM Kroll Study Finds Signs of E-Discovery Savvy tags: LitSupport MM Go Buy eDiscovery! tags: LitSupport MM Using Video Depositions at Trial – Legal Geeks podcast tags: LitSupport MM Everything You Need To Know…

  • Google+ Communities

    Thiss seems like an interesting idea Just saw the Google announcement about communities and it has sparked a few ideas for ways to use them rolling around in my head. Especially for the Child Abuse Survivor site, but also for this site and some other things. How about you guys, are you excited about the…

  • This Week’s Links (weekly)

    Announcing My New Book, an “iBook” « e-Discovery Team ® tags: LitSupport MM The Grossman-Cormack Glossary of Technology Assisted Review tags: LitSupport MM Cluster Analysis 101 – Or, “This is Not Your Mom’s Summation” tags: LitSupport MM 10 things to consider when bringing e-discovery in-house tags: LitSupport MM Demystifying ESI Lingo tags: LitSupport MM A…