So did your office recognize Systems Administrator Appreciation Day? Unfortunately, some of our own IS folks didn’t know it was today until our network admin wished them a happy sysadmin day first thing this morning. Later, when I brought in donuts, he was happy to see that someone else remembered. 🙂 We did manage to…
I think Andy’s comment on that last post hints at some of why user’s lie. He says: but then a reboot WILL cure a lot of problems but doesn’t actually fix the problem as to WHY it happens. I think a large part of why user’s lie is tied into their expectations. When you work…
Everyone knows what the number one rule of the helpdesk is. Users lie. We all accept that as truth, we all have plenty of stories about catching users in a lie, and I think even our users find it completely acceptable to lie to the helpdesk. But why? What’s the point? Seriously, if we all…
I finally found some time to look at the upgrades that have been done to CoComments and I was pretty impressed. However the copy of the Firefox extension I had grabbed last week wasn’t exactly a well behaved little extension. It put an icon on the toolbar that I didn’t ask for, and it continually…
Speaking of VMWare player, I also decided this weekend to see if there was a virtual machine for the new version of Ubuntu. There is, actually there are a couple of options, Ubuntu, Kbuntu and Xubuntu, all available by torrent. But while I was waiting for the torrent to download, I decided on a better…
After the long day of technology yesterday, (a full work day followed by a demo of the new Friends website to the Board of Trustees, followed by hours rolling back the Movable Type upgrade gone bad) I was going to work tonight on a problem that I noticed the other day. For some reason, after…