Blackberry

  • Watery Graves

    What is it, exactly, about Blackberry devices and water? We’ve had two users this week completely trash their blackberries by dropping them in water, one in a pool, another in the tub. Of course, the real question I should be asking is why can you not put the blackberry down for awhile? Seriously, relax in…

  • Office 2007 Beta

    Yup, downloaded it last night. Took until this evening to get it activated. Highly recommend you disable the AVG Outlook plugin that scans incoming email BEFORE you fire up Outlook 2007 to download your email. The email will come in with no content if you let AVG scan it, there is no way to get…

  • Supporting everything

    Last week I was informed that I’ll be getting a new piece of hardware. Actually, I’ll be getting a second PC, because we’re going to be testing and then partially rolling out a new version of software, and since we will have to support users running both versions for awhile as the roll out moves…

  • Blackberry, etc.

    Just yesterday some of us were gathered in the area of the helpdesk, discussing the NTP/RIM lawsuit and what the firm might have to do if the Blackberry service does, in fact, get shut down. The agreement was that we’d end up blowing a big chunk of IS budget rolling out Windows Mobile devices. One…

  • Week in review

    I tell you, working for a larger organization, supporting 10 times the number of users I used to support and supporting a wider variety of tools, sure keeps you on your toes. This week I spent time battling a spyware infection, troubleshooting Word macros, Excel formulas, PowerPoint graphics, Outlook options, printer connections, and Acrobat Reader…