Data

  • More syncing Firefox across computers

    Looks like Google is getting into the Firefox extension that lets you keep your bookmarks, settings, cookies, etc. synchronized across computers. The only difference here is that your information is kept on Google’s servers, encrypted of course so that only you would have the key to access it. I’m not sure I like the idea…

  • Today’s survey

    In all your experience supporting users, which is the most mis-used application, Powerpoint, or Excel? Leave your comments below. I used to think it was Powerpoint, but then I saw this Excel workbook, multiple sheets with somewhere in the area of 120 columns on each tracking various financial data going back 19 years, with no…

  • Terminations

    I was listening to the latest In The Trenches earlier today, and found myself nodding my head in agreement when Kevin was talking about knowing someone’s being let go and having to disable accounts as it’s happening. It is easily one of the worst parts of the job. It’s a sickening feeling knowing someone’s going…

  • Google Calendar

    I saw where Google released a “me too” calendar tool today. I only have one word for them, Intellisync. I keep my calendar in Outlook, so I have it off-line, the only on-line tool I use is Yahoo’s calendar so that my wife can see where I will be at any given time in the…

  • Lightbulb moments

    I’m sure by now we’ve all heard the horror stories of working on a helpdesk, and after 7 plus months working on one I can totally see exactly where they’re coming from, and even have a few of my own. On the other hand, one thing that I get working on a helpdesk far more…

  • SUMPRODUCT

    Yes, it’s an Excel function. One I knew about, kind of, but had never needed to use, until today. Luckily, for all of us who were working on this formula, I found this page using Google and it made for an easy to follow example of summing the data in cells that matched mulitple criteria….