Helpdesk

  • Snappy comebacks

    Mark, over at spudlets put together a short list of snappy comebacks , defined as: Often, when a poor client in distress calls, they will typically start with, “I know you’re real busy, but …” As a service for helpdesk geeks like me, I have listed the snappy comebacks you wish you could give but…

  • In the news today

    Library Filtering Law overturned. -the thing missing from this story, of course, is that filters don’t work and block quite a bit of legitimate information from being available to library patrons. Let’s hope the Supreme Court agrees with this ruling. Look, someone who gets it on airport security! I was beginning to think that no…